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Sophos Virus Removal Tool

Hi I've install Sophos Anti-virus and now my Adobe Photoshop stopped working. I did some research and find out that Sopho Anti-virus has some hidden feature called Sophos Virus Removal Tool and it automatically remove the software without any notify, Can i do something with it ?

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Shweta over 4 years ago +1 suggested

Hi John belley Are you using Sophos Home antivirus? If you check under the events you will see the detection name and more details about the detection, could you please help us with the same? The Sophos…

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0 Shweta over 4 years ago

Hi John belley

Are you using Sophos Home antivirus? If you check under the events you will see the detection name and more details about the detection, could you please help us with the same?

The Sophos Virus Removal Tool offers no additional detection ability over that of Sophos Anti-Virus version 10. A managed installation of Sophos Anti-Virus, however, offers additional benefits like real-time scanning and central management.

Shweta

Community Support Engineer | Sophos Technical Support
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0 John belley over 4 years ago in reply to Shweta

Its silently removes software from my network is there any way i can disable it?
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0 Shweta over 4 years ago in reply to John belley

Hi John belley

Would you please check under C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs, you should find the detection and the event logged for the software, could you please help us with the same?

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.

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0 John belley over 4 years ago in reply to Shweta

Sorry for late response, Yeh i will look into it
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0 Shweta over 4 years ago in reply to John belley

Hi John belley

Just wanted to follow up on this thread, are you still facing the issue?

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Shweta over 4 years ago in reply to John belley

Hi John belley

Just wanted to follow up on this thread, are you still facing the issue?

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
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