Hi!Have a ton of files in my Quarantine box that are indicated in my G-Drive (backup drive).
I hit the CLEANUP button and it says "Automatic cleanup was not successful, Manual cleanup is required." But how do I delete files on my G-Drive? When I click on a given file, there is no REVEAL IN FINDER button. Should I hit AUTHORIZE or CLEAR FROM LIST for each one? Or, as these are all backup files, should I just forget about it and assume I'm safe?Thanks!
Would you please confirm if you are using Sophos central managed endpoint or Enterprise console managed endpoint? If the file is cleaned that would mean that the files are blocked or removed from the system and thus not there.