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Discussions Clients Sophos can not view website - false mal/Html - gen 5 .....

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Clients Sophos can not view website - false mal/Html - gen 5 .....

Ruben Geuzinge over 6 years ago

We have build a website for a client, but is has this thread.

www.achterhoeksewijnbouwers.nl

I've even downloaded the files to do a virus scan. The server has protected software. It's on https. Nog strange bugs in the script..

So, what is happening here?

This thread was automatically locked due to age.

0 QC over 6 years ago

Hello Ruben Geuzinge,

this is a co-hosted site, isn't it? It not absolutely clean on VirusTotal. Please see Sophos reports that a website is blocked or has access restricted.
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0 Ruben Geuzinge over 6 years ago in reply to QC

I've checked virustotal and as I expected. Sophos is the only one who thinks this site is not ok. No one else does.

I think it has to do with the past. Before we did the hosting and builded the website for my client is was hacked.

Sophos is just the only one who did not recheck the website.

I've send in the a request to recheck according tot the link you send me.

Thank you very much so far!
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0 Vikas over 6 years ago in reply to QC

Hi Reuben,

We're sorry for this problem at hand. Is a Licensed customer facing this problem? If yes, may I request you to quickly raise a case with us and pass me the Case ID?

Thanks,

Vikas
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