Connectwise Automate Feedback & Questions.

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[edited by: Elias Collins - Sophos Product Management at 7:44 PM (GMT -8) on 27 Jan 2021]
Parents
  • Upon trying to add the Sophos plugin DLL to Automate, I encountered an error. When I reached out to Automate support, they refused to help because the plugin is "unsupported" and "not certified". Who can I reach out to for plugin installation support?

  • Are you getting the following error?

    Troubleshooting & Logging

    Installation issues:

    Issue: There was an error uploading the new plugin: Could not load file or assembly
    file:///C:\Users\*******\AppData\Local\Temp\tmp48DB6.tmp' or one of its dependencies. Operation is not supported.
    (Exception from HRESULT: 0x80131515)

    Solution: As this plugin is not available from the solution center, but downloaded from the Sophos Central Community, you may need to unblock the .DLL file by right clicking and navigating to file properties, as shown in the below screenshot

Reply
  • Are you getting the following error?

    Troubleshooting & Logging

    Installation issues:

    Issue: There was an error uploading the new plugin: Could not load file or assembly
    file:///C:\Users\*******\AppData\Local\Temp\tmp48DB6.tmp' or one of its dependencies. Operation is not supported.
    (Exception from HRESULT: 0x80131515)

    Solution: As this plugin is not available from the solution center, but downloaded from the Sophos Central Community, you may need to unblock the .DLL file by right clicking and navigating to file properties, as shown in the below screenshot

Children