Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Quarantine how to black list

Quarantine how to black list it?

Was easy in puremessage

We have just had Sophos cloud installed with
Endpoint Advanced Protection,
Intercept X,
Server Advanced Protection,
Sophos Email Standard


using Sophos central admin and self-service portal, how do I add quarantine email to the black list?

The self service portal has no function apart from delete 1 by 1 or deliver no other functions and system remove after 14 days.

Sophos central admin I can see the email's that are in quarantine, but if the sender address is long I can't copy and paste to the black list also there is no right click function.

I have asked our partner, they keep sending me to what I know all ready.

 

we are looking at getting an XG 135 firewall with Fullguard Plus Package (Including Sandstorm)  will this have a better email function?



Edited tags
[edited by: Raphael Alganes at 7:07 AM (GMT -7) on 10 May 2023]