Central Email SMIME certificates are not being extracted

Hi,

On 9th August, I performed some testings and deleted my personal SMIME cert from External S/(MIME Certificates in Central to check the signing/ecnrypting again.

After sending a singed email to my work address, i realized, that Central is not extracting the cert anymore. No SMIME processing.

This prevents to directly reply encrypted.

Any idea what is going on?

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[edited by: Raphael Alganes at 12:33 AM (GMT -7) on 14 Aug 2024]

0 Raphael Alganes 1 month ago

Hello Stephan,

Thanks for reaching out to Sophos Community and hope you're doing well.

Could you confirm if this newly opened thread is related to this: Sophos Central E-Mail S/MIME ?

If it is, please post/update on the existing thread rather than opening a new one.

Many thanks,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Bud Wiser 1 month ago in reply to Raphael Alganes

The other thread is dealing with outbound Meeting Requests (which is still "open").

This one here is a new behaviour for inbound signed mails
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0 Raphael Alganes 1 month ago in reply to Bud Wiser

Hi Stephan,

Got it, Thank you for clarifying.

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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