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Changed Active Directory username and now user's external send emails are rejected

As the Subject line says, I changed a user's last name in Active DIrectory and the new name does not appear in either Mailboxes or People in the Sophos Email Security.  Do I have to manually enter the new name?  In both places?  Is there a way to automatically sync with AD?



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[edited by: Raphael Alganes at 11:16 PM (GMT -7) on 1 Aug 2024]
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