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Emails Marked as "Successfully Delivered" but they do not reach Exchange

For at least 2 hours we have not received any external emails. All emails in the reports appear to process as normal, and external emails show as "successfully delivered" but the emails are never received.

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0 Slappy over 1 year ago

You on m365/o365? If so, you done a message trace to make sure message are not reaching the m365/o365 gateway?
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0 Kim H over 1 year ago in reply to Slappy

thank you for the suggestion - i did run a trace and the emails do not show up in the o365 message trace.
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0 Kim H over 1 year ago in reply to Slappy

thank you for the suggestion - i did run a trace and the emails do not show up in the o365 message trace.
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