Help us enhance your Sophos Community experience. Share your thoughts in our Sophos Community survey.

Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How would I drop bounce notifications from noreply@* addresses when autoreplies have sent to them

Hi,

I'm currently testing Sophos Email Advanced

We are getting a lot of bounce notifications from Sophos about emails that have been attempted to bulk providers who don't allow incoming email.

These are usually from auto-replies from users Out Of Office replies.

I know that it needs to be a Data Control Policy based on Message Attributes, but I'm unsure what to put in the Header Attribute Box (see below)

Thanks,

Craig



This thread was automatically locked due to age.
Parents
  • Craig,

    I think I answered this to one of our sales engineers. I tested using the Header To contains noreply and then add other versions of noreply that you want to use no-reply etc etc. One thing to note is make sure this is configured on the Outbound tab of Data Control, by default when writing a DC policy it is on the Inbound tab and that even caught me off guard.

    Also don't worry about adding the quotations, the interface will do that for you.

Reply
  • Craig,

    I think I answered this to one of our sales engineers. I tested using the Header To contains noreply and then add other versions of noreply that you want to use no-reply etc etc. One thing to note is make sure this is configured on the Outbound tab of Data Control, by default when writing a DC policy it is on the Inbound tab and that even caught me off guard.

    Also don't worry about adding the quotations, the interface will do that for you.

Children