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quarantine summary email

Shay Hanya 4 months ago

Hi

Is there a way to send quarantine summary email every time an email is blocked?

Shay

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0 Raphael Alganes 4 months ago

Hello,

Thanks for reaching out to Sophos Community.

Unfortunately this feature you are looking for seems not available. Quarantine summary messages are sent during the 90 minutes following the defined time slot. We spread the sending of messages over time to manage server load.

https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/EmailSecurity/EmailSecurityPolicy/EmailAntiSpam/index.html#quarantine-summary-messages

Many thanks for your time and patience and thank you for choosing Sophos.

Cheers

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Raphael Alganes 4 months ago

Hello,

Thanks for reaching out to Sophos Community.

Unfortunately this feature you are looking for seems not available. Quarantine summary messages are sent during the 90 minutes following the defined time slot. We spread the sending of messages over time to manage server load.

https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/EmailSecurity/EmailSecurityPolicy/EmailAntiSpam/index.html#quarantine-summary-messages

Many thanks for your time and patience and thank you for choosing Sophos.

Cheers

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up 0 Vote Down

Cancel

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