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Email Banners in Shared Mailboxes do not have the block / allow sender options. They need it.

Hey Everyone

According to the answer in this Ticket:  Email Banners in Shared Mailboxes do not have the block / allow sender options. They need it.  the function isn't available on shared mailboxes.

According to our customer, the function was there a few weeks ago but suddenly disappeared and I couldn't get it to work again.

Is the only solution to convert the shared mailbox to a normal one?

Kind Regards,

Joel