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AD Sync + Email Alias

Ryan Arnold1

Hello-

When syncing users via AD Sync, the edit button for adding aliases is not clickable.  Is there a certain AD attribute that needs to be added to be able to have aliases for these users?  This obviously isn't a problem if the user's mailbox is manually created, but we have fully setup the AD sync program for automation purposes.  Thank you



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[edited by: Raphael Alganes at 10:55 AM (GMT -7) on 2 Jun 2023]
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  • +1

    Hi, 

    1. you can go to the AD user’s properties >> attribute editor tab >> proxyAddresses.  You can then add the alias email addresses there for that user. The aliases will have a lower case ‘smtp:’ the primary would have a higher case ‘SMTP:’ for example: 

    SMTP:primaryemail@domain.com

    smtp:aliasemail1@domain.com

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  • +1

    Hi, 

    1. you can go to the AD user’s properties >> attribute editor tab >> proxyAddresses.  You can then add the alias email addresses there for that user. The aliases will have a lower case ‘smtp:’ the primary would have a higher case ‘SMTP:’ for example: 

    SMTP:primaryemail@domain.com

    smtp:aliasemail1@domain.com

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