AD Sync + Email Alias

Question

Hello- 
 When syncing users via AD Sync, the edit button for adding aliases is not clickable. Is there a certain AD attribute that needs to be added to be able to have aliases for these users? This obviously isn't a problem if the user's mailbox is manually created, but we have fully setup the AD sync program for automation purposes. Thank you

modezero · Accepted Answer

Hi, 
 
 you can go to the AD user&rsquo;s properties >> attribute editor tab >> proxyAddresses. You can then add the alias email addresses there for that user. The aliases will have a lower case &lsquo;smtp:&rsquo; the primary would have a higher case &lsquo;SMTP:&rsquo; for example: 
 
 SMTP:primaryemail@domain.com 
 smtp:aliasemail1@domain.com

AD Sync + Email Alias

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