Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

DLP Quarantine emails do not show up in the user email!

Hello,

we have the problem that emails detected as DLP violation were moved to quarantine according to Cloud Portal.

However, these are not showing up in the customer's quarantine emails for them to release.

How can we solve the problem?



Added tags
[edited by: Raphael Alganes at 9:22 AM (GMT -7) on 2 Jun 2023]
Parents Reply Children
No Data