we have the problem that emails detected as DLP violation were moved to quarantine according to Cloud Portal.
However, these are not showing up in the customer's quarantine emails for them to release.
How can we solve the problem?
That is correct. You can inform somebody but still the Admin is the only part to release such content.
DLP Emails are only for the Admin Superadmin available.
Thank you very much. With this DLP policy setting, does the user see the email back in quarantine?
Unfortunately, with the checkmark set, you will only receive a notification, but you will not be able to release and deliver the message.