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Email Delays

Oliver Clinch over 2 years ago

Doing a spot check to see if anyone else is experiencing email delays.

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[edited by: Raphael Alganes at 9:12 AM (GMT -7) on 2 Jun 2023]

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Oliver Clinch over 2 years ago in reply to Steve Spragg +1

Got off with support. It looks like it was a global issue for multiple customers. My emails are now flowing through successfully.

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0 Steve Spragg over 2 years ago

Yes, have been for more than a week
It's sporadic, but when it is happening all messages have a 5-20 minute delay.

Case open with support and getting nowhere, claiming that they are not seeing a problem.
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0 Oliver Clinch over 2 years ago in reply to Steve Spragg

Thank you for letting me know, Steve. We're having multiple hour delays as of today and experienced the same issue as you in the past 2 weeks. Getting nowhere with our case as well. We've seen this in the past and it was an issue internal to Sophos. Email headers are showing the delay with Sophos as of right now.
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0 Steve Spragg over 2 years ago in reply to Oliver Clinch

No problem!
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0 Steve Spragg over 2 years ago in reply to Oliver Clinch

No problem!
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0 Oliver Clinch over 2 years ago in reply to Steve Spragg

Got off with support. It looks like it was a global issue for multiple customers. My emails are now flowing through successfully.
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0 Steve Spragg over 2 years ago in reply to Oliver Clinch

Still waiting on hold myself.

Did they say if this would be the root cause of the delays over the past couple of weeks, or just an issue that was specific to today?

https://centralstatus.sophos.com/

Very non-specific on the problem or resolution.
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