Hi list,
from today when sending emails to one of our supplier we receive:
Arrival-Date: Mon, 1 Nov 2021 11:19:08 +0100 (CET) Final-Recipient: rfc822; user@userdomain.com Original-Recipient: rfc822;user@userdomain.com Action: failed Status: 5.7.1 Remote-MTA: dns; mx-01-us-east-2.prod.hydra.sophos.com Diagnostic-Code: smtp; 550 5.7.1 XGEMAIL_0003 Command rejectedDoesn't matter if sended using our email server or from gmail, same result.Any clue ?Daniel
Hi Emmanuel,
we are not behind Central -and I don't think that gmail would be ;)- don't know about other party. Anyway, since this morning it's working again, I suppose problem lies somewhere on other…
Hello Daniel,
Thank you for contacting the Sophos Community.
Usually, this error happens when the Sender Envelope and the Envelope Sender are different.
Is the domain you’re trying to send the email to behind Sophos Central? or your domain is the one behind Central?
Regards,
we are not behind Central -and I don't think that gmail would be ;)- don't know about other party. Anyway, since this morning it's working again, I suppose problem lies somewhere on other side.
Thanks for your support
Daniel
Thank you for taking the time to update the community.