Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

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Sophos Email - Shared Mailboxes Licensing

Adam Rippon

Hi All,

We have just started using Office 365 with Sophos Email Protection. Our current business practice is to archive old employees email accounts as 'shared' mailboxes in Office 365. However, we have just discovered that 'shared' email accounts still require a Sophos Email license.

Just wondering how everyone else was handling this?

Did simply removing the shared mailbox's ability to receive external email (within 365) reduce the need for a Sophos license?

Any input would be appreciated.

Thanks

Adam



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[edited by: Raphael Alganes at 3:52 AM (GMT -7) on 7 Jun 2023]
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