Sophos Email Search and Destroy for O365 - Is this even up and working now

I have tried to set this up and just continues to fail. "Failed to create connection" . I've tried twice with the same result. I'm Super Admin in Sophos and a Global Admin in O365...Can anyone confirm this is working?

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  • Hello Ninjatech,

    Thank you for contacting the Sophos Community.

    It is working now, if you’re experiencing issues, please open a Support Case and send me the Case ID so I can follow up.

    Regards,


     
    Emmanuel (EmmoSophos)
    Community Support Engineer | Sophos Technical Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • I turned off my MFA temporarily and was able to register .

    Couple of questions regarding this product

    1. How often does it scan the users mailbox? Is this an everyday thing that scans the users mailbox

    2.  Sophos Email gateway already quarantines email from the gateway if it detects a malicious URL. Why was this created ? Does that mean 

    there are emails that has malicious content that gets through? ELI5 please TY

  • S&D is a after breach feature. 

    Time of Click is the same technique and goes along with this feature. Attacks simply register a new domain, use this without malicious content. As a Gateway has a one time chance to scan, those emails will slip. With time of click, we check the URL again, after the user clicks the URL (hence the name). S&D is a addon to this feature. We target the mailbox of this particular user and get rid of this Email post deliver. 

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Reply
  • S&D is a after breach feature. 

    Time of Click is the same technique and goes along with this feature. Attacks simply register a new domain, use this without malicious content. As a Gateway has a one time chance to scan, those emails will slip. With time of click, we check the URL again, after the user clicks the URL (hence the name). S&D is a addon to this feature. We target the mailbox of this particular user and get rid of this Email post deliver. 

    __________________________________________________________________________________________________________________

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