Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 20 subscribers
  • Views 2947 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[Sophos Notification] Outbound email routed via the US East region of Sophos Email failing to deliver to outlook.com, hotmail.com and live.com addresses

Jasmin

Hi everyone,

We are receiving reports from some US East region customers that outbound emails are failing to be delivered to outlook.com, hotmail.com and live.com domains. We are actively working with the providers involved to ensure consistent and reliable delivery to these mailboxes.

For more information, please refer to the below article:



This thread was automatically locked due to age.
Parents
  • 0

    Hello, not just in US East region, but also here in Australia as well.

    I've submitted a ticket to Sophos Support (9753729) and the latest reply from Sophos was that the IP 18.216.13.105 belongs to Sophos Central and that Outlook is blocking the public IP of Sophos Central.

Reply
  • 0

    Hello, not just in US East region, but also here in Australia as well.

    I've submitted a ticket to Sophos Support (9753729) and the latest reply from Sophos was that the IP 18.216.13.105 belongs to Sophos Central and that Outlook is blocking the public IP of Sophos Central.

Children
No Data
Unfiltered HTML