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[Sophos Notification] Outbound email routed via the US East region of Sophos Email failing to deliver to outlook.com, hotmail.com and live.com addresses

Jasmin

Hi everyone,

We are receiving reports from some US East region customers that outbound emails are failing to be delivered to outlook.com, hotmail.com and live.com domains. We are actively working with the providers involved to ensure consistent and reliable delivery to these mailboxes.

For more information, please refer to the below article:



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    Hello, not just in US East region, but also here in Australia as well.

    I've submitted a ticket to Sophos Support (9753729) and the latest reply from Sophos was that the IP 18.216.13.105 belongs to Sophos Central and that Outlook is blocking the public IP of Sophos Central.

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    Hello, not just in US East region, but also here in Australia as well.

    I've submitted a ticket to Sophos Support (9753729) and the latest reply from Sophos was that the IP 18.216.13.105 belongs to Sophos Central and that Outlook is blocking the public IP of Sophos Central.

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