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Email Gateway Logs

Julia Hammett

 Is there a way to see the email history of internal emails.  I can see all incoming and outgoing, but nothing for emails sent inside our own domain?



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[edited by: Raphael Alganes at 8:23 AM (GMT -7) on 16 May 2023]
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  • 0

    Hi,

    Where mails are hosted? You are not looking logs means your internal mails are not scanned by the Sophos email gateway. I think your mail server is not supporting or you didn't configure the correct connector for the same.

    Thanks,

    Deepak Kumar

    Sophos XG & Central Architect 

  • 0 in reply to deepakkhw

    Hi,

    We use Office 365.   I cant remember where I saw it, but there is a setting somewhere that says that o365 scanning is bypassed and mails are scanned by Sophos.   Is there a different setting for scanning internal mails?

     

  • 0 in reply to Julia Hammett

    Hi,

    I am not an office 365 expert so I can' answer you completely but If you configured Outgoing and Incoming Connectors then the office365 will not send internal mail on the public MX records. Office 365 behavior is different. If you are using Google then Google is using a dual delivery system and all (internal and external) mails are routing over the MX Records. But this facility is not avaiable with office 365. 

    Thanks,

    Deepak Kumar

    Sophos XG & Central Architect 

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  • 0 in reply to Julia Hammett

    Hi,

    I am not an office 365 expert so I can' answer you completely but If you configured Outgoing and Incoming Connectors then the office365 will not send internal mail on the public MX records. Office 365 behavior is different. If you are using Google then Google is using a dual delivery system and all (internal and external) mails are routing over the MX Records. But this facility is not avaiable with office 365. 

    Thanks,

    Deepak Kumar

    Sophos XG & Central Architect 

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