Hi All,
Sophos will begin rolling out improvements to our email detection capabilities. These changes are being made to improve overall detection efficacy with a focus on bulk email.
- Bulk email is defined as newsletters, marketing emails, and all other forms of automated solicited mail.
As a result, Sophos Email users may notice more emails being marked as bulk. The list below provides recommended actions to take:
Customers with policies configured to Deliver/Tag Bulk mail
- No action required
Customers with policies configured to Quarantine Bulk mail
- We would recommend continuing to monitor the quarantine to understand what mail is being classed as Bulk and determine if any policy adjustments are required
Customers with policies configured to Discard Bulk mail
- We would recommend changing the action to Quarantine