We are pleased to announce the General Availability (GA) for the Plus Addresses support in Sophos Email.
With this enhancement, the plus addresses will stop consuming a new mailbox seat. The plus addresses (e.g., firstname.lastname@example.org) will act like an alias of the original email (email@example.com). The same policies as the original email will be applied and the alias will be reported as the same single user in the dashboard and other reports including Message History.
The plus addresses enhancement is applied automatically, and the users so not need to so anything. However, if you have previously created mailboxes with plus addresses, you may want to delete it now. If these old mailboxes with plus addresses are not deleted, they’ll continue to be counted as a separate mailbox and be reported as separate users.