Constant prompt for moving to Mailflow

As a partner we manage a few hundred customers.  Recently we started receiving this prompt and have to acknowledge it to go away, but then it comes back.



I dislike Mailflow because email comes into Microsoft before hairpinning back out to Sophos.  But Microsoft takes this opportunity to catch inbound email, before sending to Sophos Mail servers, that matches their High Confidence Phish filter in their quarantine and end users/administrators are not notified.  I had this happen to a few customers when we were initially using Mailflow. Cost one of them a lot of money in lost revenue because a number of orders were quarantined at Microsoft before the emails were ever sent to Sophos Mail Protection.

Just don't want to see this over and over and have some newb click the Setup link on accident, therefore breaking the customers email quite nicely.

Thanks,



Clarification
[edited by: DavidSain at 7:53 PM (GMT -8) on 6 Dec 2024]
Parents Reply
  • Hi Emmanuel,

    This doesn't happen all the time, I've just noticed it more lately.  Seems when it's dismissed it doesn't come back for a while (months).

    Thanks ,

    David

    Sophos Firewall Engineer 16.0-20.0
    Sophos Firewall Architect 18.0-20.0
    Sophos Firewall Technician 18.0-20.0
    Sophos Central & Endpoint Architect 3.0-4.0
    Sophos Central Email v2.0
    Sophos Mobile v9.6
    Sophos ZTNA 1.0, 2.0
    Synchronized Security Accredited
    Sophos Gold Partner

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