Sudden Increase in False Positives from Sophos Central — Need Immediate Assistance

Recently, I've noticed a troubling increase in false positives from Sophos Central that are impacting our workflow significantly. Legitimate files and applications are being flagged as threats, causing unnecessary disruptions and delays. This issue seems to have escalated suddenly, and it’s affecting our team's productivity.

Can someone provide insights into why this might be happening? Is there a way to adjust the sensitivity settings or update the threat definitions to resolve this problem? We rely heavily on Sophos Central for our security needs, and this situation is becoming a critical concern. Any guidance on how to address these false positives effectively would be greatly appreciated.



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[edited by: GlennSen at 12:57 PM (GMT -7) on 3 Sep 2024]