I have noticed this in Firefox quite a few times in the past.
I log in to Central, after successful MFA I may see the username / passwort prompt again. If I simply reload the page at that stage, I'll see the dashboard.
Second issue: after login, I see the dashboard, I see alert but in the navigation, I have no products. Same here: after reload, everything is fine.
after reload
Is it a known behavior?
Hello Lherzog,
Thank you for reaching out to the community forum.
We did try to replicate the scenario that you're getting, and in my first attempt to log in using a freshly installed Firefox on my test device. I experienced re-authentication, which asked me for a username, password, and MFA. However, I was able to log in to the dashboard and brows without any issues.
To further validate, we tried logging in again on the new device with Firefox, and we didn't observe the behavior. We're able to access the central dashboard smoothly.
If you ever observe such an issue again. Kindly log a support case and share with us the case ID.
Hello Lherzog,
Thank you for reaching out to the community forum.
We did try to replicate the scenario that you're getting, and in my first attempt to log in using a freshly installed Firefox on my test device. I experienced re-authentication, which asked me for a username, password, and MFA. However, I was able to log in to the dashboard and brows without any issues.
To further validate, we tried logging in again on the new device with Firefox, and we didn't observe the behavior. We're able to access the central dashboard smoothly.
If you ever observe such an issue again. Kindly log a support case and share with us the case ID.
