XDR Licensing Renewal Expiration and Reallocation

Question

We've just renewed our Intercept X Advanced with XDR licenses and the new licenses are showing in Central (Licensing > Product Licenses) with the same license number but as a separate line item with zero usage. 
 When the current licenses expire in a few days, will they automatically transfer over to the new? or will we need to administer it somehow? 
 Will we need to reinstall XDR on all endpoints?

Gladys · Accepted Answer

Hi R3 , 
 Thank you for reaching out to the Sophos Community Forum. 
 Once your existing license expires, the devices will start using the new and active licenses. The XDR license will also not require you to reinstall locally. 
 If you notice any issues with the license usage, or if it's not working as expected, I recommend reaching out to Customer Care , they&rsquo;ll be able to assist you further with license-related queries.

XDR Licensing Renewal Expiration and Reallocation

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