Sophos protection issue


We are suddenly getting this error when running the installer on 2012R2 servers, we have not seen this on other OS'

"License is not valid.

You are not licensed to install any products provided by this installer on this computer. check your licensing in Sophos central"

My licensing dashboard shows 

#Intercept X Advanced with XDR

#Intercept X Advanced for Server with XDR

Both have ample remaining licenses.

Has anyone else experienced this problem?

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[edited by: Gladys at 4:14 PM (GMT -8) on 4 Mar 2024]
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