Internet Connection Issue after install Sophos Endpoint

Hi, I'm facing a issue that delay around 2 mins to get internet access even the WiFi shown connected. This issue happens after install the Sophos Endpoint. Anyone facing the same issue like mine? 



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[edited by: Gladys at 3:57 PM (GMT -8) on 4 Mar 2024]
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  • Thank you for reaching out to the community forum.

    When you mentioned after installing the Sophos endpoint, are you guys using a proxy when accessing the internet in your organization? Also, does normal browsing like opening google.com or any other Internet-facing website, show the same performance issue? 

    Have you tried connecting via open internet access like Data and test if you're still facing the same?

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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  • Thank you for reaching out to the community forum.

    When you mentioned after installing the Sophos endpoint, are you guys using a proxy when accessing the internet in your organization? Also, does normal browsing like opening google.com or any other Internet-facing website, show the same performance issue? 

    Have you tried connecting via open internet access like Data and test if you're still facing the same?

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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