Airplane WiFi Captive Portal on MacOS

Question

We are using Sophos Central with client version 10.3.4 on M1 Chip MacBooks with MacOS 12.4. GoGo WiFi will no longer bring up the Captive Portal page. When booting into Safe Mode it works fine. When looking at the streaming log in terminal there are many failed connections for Sophos trying to connect to Sophos Central. My theory is that this traffic is causing the Captive Portal page not to open. Has anyone found any resolution to this. All normal things have been tried, like going directly to the Captive Portal Page, Going to 1.1.1.1, Removing the SSID from the known network list, etc.

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[edited by: Gladys at 2:08 AM (GMT -7) on 17 Jun 2022]

Qoosh · Accepted Answer

The following article has been published in relation to this issue. - Unable to connect to Public Wi-Fi networks on macOs Monterey (12) 
 Some workaround options are available, however, a permanent fix will need to be released by Apple.

Qoosh · Answer

While we wait for a more permanent fix to be rolled out by Apple, we have made some improvements in the 10.4.0 release of Sophos for macOS. You can find the release notes in the following link by selecting "Endpoint > Sophos Anti-Virus for macOS > Central". - https://docs.sophos.com/releasenotes/index.html 
 Captive Portal Mode can be enabled through the Sophos Endpoint Self Help Tool so that no issues occur while connecting. 
 
 This release will finish rolling out over the next few weeks.

Qoosh · Answer

Apple has released a fix for this as of macOS Ventura Beta 6. The same remains true as of Beta 10. We expect this to carry over into the GA release of macOS Ventura. 
 The Captive Portal mode was provided as a temporary workaround where necessary.

Airplane WiFi Captive Portal on MacOS

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