How should a developer recognise, where the problem exists, when you only write, that it does not work? To help fixing the problem they need more informations about the problem - does the programm not start, is there an error message appearing, does the driver shut down your windows. When the developers have more informations, they have the possibility to fix the problem, otherwise they don't have it. Also it could be helpful, when you tell them your version of Windows 10 (the build number), probably some informations about the hardware of your computer.
How should a developer recognise, where the problem exists, when you only write, that it does not work? To help fixing the problem they need more informations about the problem - does the programm not start, is there an error message appearing, does the driver shut down your windows. When the developers have more informations, they have the possibility to fix the problem, otherwise they don't have it. Also it could be helpful, when you tell them your version of Windows 10 (the build number), probably some informations about the hardware of your computer.
