Hello,
In the Sophos enterprise console I have the error: Failed to install SAVXP: The MSI has failed [0x00000067] on one of the endpoint computers.
I did some research and read over 5-10 discussions about this I think I tried all the solutions but I still didn't manage to solve this issue.
I tried reinstalling Sophos after I fully deleted it, there was not a single file on the computer named Sophos, after that I just added the computer back to the enterprise and protected it. but the error instantly appeared. I also tried to add cac.pem and mrinit.conf from a working endpoint to te affected one. I tried fixing the permissions of the windows folder in the registry.
I don't know if I missed something or fail to remember more solutions but I think this was about it...
I will add the customactions log and install log. but I also have found some issues myself.
in custom actions:
2016-10-14 09:05:51 Error deleting file: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\sophos_detoured.dll.stf00 with error: Acces denied.
2016-10-14 09:05:51 Error deleting file: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\sophos_detoured.dll.stf01 with error: Acces denied.
2016-10-14 09:05:51 Error deleting file: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\sophos_detoured.dll.stf02 with error: Acces denied.
2016-10-14 09:05:51 Error deleting file: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\sophos_detoured.dll.stf03 with error: Acces denied.
2016-10-14 09:05:51 Error deleting file: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\sophos_detoured_x64.dll.stf01 with error: Acces denied.
2016-10-14 09:05:51 Error deleting file: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\sophos_detoured_x64.dll.stf02 with error: Acces denied.
2016-10-14 09:05:51 Error deleting file: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\sophos_detoured_x64.dll.stf04 with error: Acces denied.
in the same folder:
2016-10-14 09:05:51 ForceDeleteFiles: Error deleting DesktopMessaging registry key. Returned error was: The system cant find the file specified.
2016-10-14 09:05:51 ForceDeleteFiles: Error deleting user pluging registry key. Returned error was: The system cant find the file specified.
in the install log:
Product: Sophos Anti-Virus -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallClassFilterAMD64Win7, location: C:\Windows\SysWOW64\, command: "C:\Program Files (x86)\Sophos\Sophos Anti-Virus\NATIVE.EXE" /lhi "C:\ProgramData\Sophos\AutoUpdate\cache\savxp\drivers\sdcfilter\win7_amd64\SDCFILTER.INF"
also in the install log:
MSI (s) (40:D8) [09:05:51:223]: Error in rollback skipped. Return: 5
MSI (s) (40:D8) [09:05:51:227]: Note: 1: 2318 2:
MSI (s) (40:D8) [09:05:51:228]: No System Restore sequence number for this installation.
MSI (s) (40:D8) [09:05:51:228]: Unlocking Server
MSI (s) (40:D8) [09:05:51:229]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 9:05:51: INSTALL. Return value 3.
MSI (s) (40:D8) [09:05:51:227]: Note: 1: 2318 2:
MSI (s) (40:D8) [09:05:51:228]: No System Restore sequence number for this installation.
MSI (s) (40:D8) [09:05:51:228]: Unlocking Server
MSI (s) (40:D8) [09:05:51:229]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 9:05:51: INSTALL. Return value 3.
I hope this will give a good image about what the issue is here. Because I have no idea anymore. (I translated some things in the logs above, in the logs I posted some text will be Dutch)
2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 E x t r a c t C l a s s i c C o n f i g : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 E x t r a c t C l a s s i c C o n f i g : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 P r e I n s t a l l C h e c k s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 P r e I n s t a l l C h e c k s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 S e t B o o t D r i v e r S t a r t u p P r o p e r t y : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 S e t B o o t D r i v e r S t a r t u p P r o p e r t y : B o o t d r i v e r : n o t i n s t a l l e d . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 S e t B o o t D r i v e r S t a r t u p P r o p e r t y : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 S e t C l a s s F i l t e r P r e s e n t P r o p e r t y : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 S e t C l a s s F i l t e r P r e s e n t P r o p e r t y : S e t t i n g c l a s s f i l t e r p r e s e n t p r o p e r t y t o : 0 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 1 S e t C l a s s F i l t e r P r e s e n t P r o p e r t y : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 2 S e t D r i v e r P r o p e r t y : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 2 S e t D r i v e r P r o p e r t y : P R O C E S S O R _ A R C H I T E C T U R E e n v i r o n m e n t v a r i a b l e i s : A M D 6 4 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 2 S e t D r i v e r P r o p e r t y : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 2 S e t P r o c e s s o r P r o p e r t i e s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 2 S e t P r o c e s s o r P r o p e r t i e s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 2 S e t R e s t o r e E x c l u d e d P r o c e s s e s P r o p e r t y : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 2 S e t R e s t o r e E x c l u d e d P r o c e s s e s P r o p e r t y : S e t R e s t o r e E x c l u d e d P r o c e s s e s P r o p e r t y 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 2 S e t R e s t o r e E x c l u d e d P r o c e s s e s P r o p e r t y : P R O C E S S O R _ A R C H I T E C T U R E e n v i r o n m e n t v a r i a b l e i s : A M D 6 4 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 2 S e t R e s t o r e E x c l u d e d P r o c e s s e s P r o p e r t y : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 C h e c k R e g F o r N u l l D A C L s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 C h e c k R e g F o r N u l l D A C L s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 W a i t F o r S A V S e r v i c e : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 W a i t F o r S A V S e r v i c e : W a i t F o r S A V S e r v i c e : W a l k i n g s y s t e m p r o c e s s e s . . . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 W a i t F o r S A V S e r v i c e : W a i t F o r S A V S e r v i c e : F i n i s h e d w a l k i n g s y s t e m p r o c e s s e s . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 W a i t F o r S A V S e r v i c e : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 C h e c k U n i n s t a l l D r i v e r s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 C h e c k U n i n s t a l l D r i v e r s : I s S e r v i c e I n s t a l l e d : U n a b l e t o g e t a h a n d l e t o r e q u e s t e d s e r v i c e S A V O n A c c e s s c o n t r o l . R e t u r n i n g f a l s e . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 C h e c k U n i n s t a l l D r i v e r s : I s S e r v i c e I n s t a l l e d : U n a b l e t o g e t a h a n d l e t o r e q u e s t e d s e r v i c e S A V O n A c c e s s f i l t e r . R e t u r n i n g f a l s e . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 C h e c k U n i n s t a l l D r i v e r s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 D e l e t e I D E s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 D e l e t e I D E s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 D e l e t e B D L s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 D e l e t e B D L s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 D e l e t e H I P S C o n f i g : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 D e l e t e H I P S C o n f i g : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 3 8 U p d a t e S a v A d a p t e r D l l : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 U p d a t e S a v A d a p t e r D l l : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 C o p y O t h e r F i l e s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 C o p y O t h e r F i l e s : C o p y O t h e r F i l e s c u s t o m a c t i o n - C o p y i n g o t h e r d r i v e r f i l e s 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 C o p y O t h e r F i l e s : C o p y i n g c l a s s f i l t e r s o u r c e : C : \ P r o g r a m D a t a \ S o p h o s \ A u t o U p d a t e \ c a c h e \ s a v x p \ d r i v e r s \ s d c f i l t e r \ w i n 7 _ a m d 6 4 \ S D C F I L T E R . I N F , t a r g e t : C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 C o p y O t h e r F i l e s : C o p y i n g b o o t d r i v e r s o u r c e : C : \ P r o g r a m D a t a \ S o p h o s \ A u t o U p d a t e \ c a c h e \ s a v x p \ d r i v e r s \ b o o t t a s k s \ w i n 7 _ a m d 6 4 \ S O P H O S B O O T D R I V E R . I N F , t a r g e t : C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 C o p y O t h e r F i l e s : G e t R i d O f E x i s t i n g D e t o u r e d - C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d . d l l d e t o u r e d e x i s t s , p r o c e e d i n g t o r e n a m e i t & m a r k f o r d e l e t e . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 C o p y O t h e r F i l e s : P R O C E S S O R _ A R C H I T E C T U R E e n v i r o n m e n t v a r i a b l e i s : A M D 6 4 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 C o p y O t h e r F i l e s : G e t R i d O f E x i s t i n g D e t o u r e d - C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d _ x 6 4 . d l l d e t o u r e d e x i s t s , p r o c e e d i n g t o r e n a m e i t & m a r k f o r d e l e t e . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 C o p y O t h e r F i l e s : C o p y i n g b o o t t a s k s s o u r c e : C : \ P r o g r a m D a t a \ S o p h o s \ A u t o U p d a t e \ c a c h e \ s a v x p \ d r i v e r s \ b o o t t a s k s \ w i n 7 _ a m d 6 4 \ S o p h o s B o o t T a s k s . e x e , t a r g e t : C : \ W i n d o w s \ s y s t e m 3 2 \ 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 C o p y O t h e r F i l e s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e g i s t e r B u f f e r O v e r f l o w P r o t e c t i o n : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e g i s t e r B u f f e r O v e r f l o w P r o t e c t i o n : B o p s U n r e g i s t e r : c o u l d n o t g e t s h o r t p a t h t o D L L . I t w i l l n o t b e u n r e g i s t e r e d . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e g i s t e r B u f f e r O v e r f l o w P r o t e c t i o n : G e t R i d O f E x i s t i n g D e t o u r e d - C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ d e t o u r e d . d l l d o e s n o t e x i s t , n o f u r t h e r a c t i o n . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e g i s t e r B u f f e r O v e r f l o w P r o t e c t i o n : B O P S p a t h a l r e a d y e x i s t s 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e g i s t e r B u f f e r O v e r f l o w P r o t e c t i o n : P R O C E S S O R _ A R C H I T E C T U R E e n v i r o n m e n t v a r i a b l e i s : A M D 6 4 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e g i s t e r B u f f e r O v e r f l o w P r o t e c t i o n : B O P S p a t h a l r e a d y e x i s t s 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e g i s t e r B u f f e r O v e r f l o w P r o t e c t i o n : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e s t o r e E x c l u d e d P r o c e s s e s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e s t o r e E x c l u d e d P r o c e s s e s : R e s t o r e E x c l u d e d P r o c e s s e s 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e s t o r e E x c l u d e d P r o c e s s e s : E m p t y e x c l u d e d p r o c e s s e s p r o p e r t y . N o t h i n g t o b e d o n e . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 4 8 R e s t o r e E x c l u d e d P r o c e s s e s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 R o l l b a c k U p d a t e S a v A d a p t e r D l l : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 R o l l b a c k U p d a t e S a v A d a p t e r D l l : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 D e l e t e O t h e r F i l e s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 E r r o r d e l e t i n g f i l e : C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d . d l l . s t f 0 0 w i t h e r r o r : T o e g a n g g e w e i g e r d . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 E r r o r d e l e t i n g f i l e : C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d . d l l . s t f 0 1 w i t h e r r o r : T o e g a n g g e w e i g e r d . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 E r r o r d e l e t i n g f i l e : C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d . d l l . s t f 0 2 w i t h e r r o r : T o e g a n g g e w e i g e r d . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 E r r o r d e l e t i n g f i l e : C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d . d l l . s t f 0 3 w i t h e r r o r : T o e g a n g g e w e i g e r d . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 E r r o r d e l e t i n g f i l e : C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d _ x 6 4 . d l l . s t f 0 1 w i t h e r r o r : T o e g a n g g e w e i g e r d . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 E r r o r d e l e t i n g f i l e : C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d _ x 6 4 . d l l . s t f 0 2 w i t h e r r o r : T o e g a n g g e w e i g e r d . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 E r r o r d e l e t i n g f i l e : C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d _ x 6 4 . d l l . s t f 0 4 w i t h e r r o r : T o e g a n g g e w e i g e r d . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 D e l e t e O t h e r F i l e s : G e t R i d O f E x i s t i n g D e t o u r e d - C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d . d l l d e t o u r e d e x i s t s , p r o c e e d i n g t o r e n a m e i t & m a r k f o r d e l e t e . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 D e l e t e O t h e r F i l e s : P R O C E S S O R _ A R C H I T E C T U R E e n v i r o n m e n t v a r i a b l e i s : A M D 6 4 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 D e l e t e O t h e r F i l e s : G e t R i d O f E x i s t i n g D e t o u r e d - C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ s o p h o s _ d e t o u r e d _ x 6 4 . d l l d e t o u r e d e x i s t s , p r o c e e d i n g t o r e n a m e i t & m a r k f o r d e l e t e . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 D e l e t e O t h e r F i l e s : G e t R i d O f E x i s t i n g D e t o u r e d - C : \ P r o g r a m F i l e s ( x 8 6 ) \ S o p h o s \ S o p h o s A n t i - V i r u s \ d e t o u r e d . d l l d o e s n o t e x i s t , n o f u r t h e r a c t i o n . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 D e l e t e O t h e r F i l e s : D e l e t i n g c o n f i g f i l e f o l d e r 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 D e l e t e O t h e r F i l e s : F a i l e d t o d e l e t e c o n f i g f o l d e r , 2 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 D e l e t e O t h e r F i l e s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 F o r c e D e l e t e F i l e s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 F o r c e D e l e t e F i l e s : E r r o r d e l e t i n g D e s k t o p M e s s a g i n g r e g i s t r y k e y . R e t u r n e d e r r o r w a s : H e t s y s t e e m k a n h e t o p g e g e v e n b e s t a n d n i e t v i n d e n . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 F o r c e D e l e t e F i l e s : E r r o r d e l e t i n g u s e r p l u g i n g r e g i s t r y k e y . R e t u r n e d e r r o r w a s : H e t s y s t e e m k a n h e t o p g e g e v e n b e s t a n d n i e t v i n d e n . 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 F o r c e D e l e t e F i l e s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 R u n E r r o r S c r i p t s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 R u n E r r o r S c r i p t s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 R e s t o r e M o v e d F i l e s : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 R e s t o r e M o v e d F i l e s : A c t i o n s u c c e e d e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 S e t U p d a t e F a i l e d : A c t i o n s t a r t e d 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 S e t U p d a t e F a i l e d : U n a b l e t o c r e a t e a n i n s t a n c e o f C o m p o n e n t M a n a g e r - S y s t e m I n f o r m a t i o n c a n n o t b e i n f o r m e d o f e n d o f u p d a t e 2 0 1 6 - 1 0 - 1 4 0 9 : 0 5 : 5 1 S e t U p d a t e F a i l e d : A c t i o n s u c c e e d e d
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