Support subscription. Home User

Hi,
Could you add details of how your support subscription requirement to update more than three times affects home users, please?

https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware/index.html

It would also be helpful to provide costings.

Thanks