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7 months ago

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Need step by step instructions in setting up new Android Devices in Sophos Central's MDM. The old wizard does not work

Mitchell Simmons

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R@DocSupport 7 months ago +1

Hi Mitchell Simmons , You can find the up-to-date instructions here: https://docs.sophos.com/central/Mobile/help/en-us/AdminHelp/EnrollDevices/ManagementModes/index.html https://docs.sophos.com/central…

Qoosh 7 months ago in reply to Mitchell Simmons

I will reach out to you via PM to inquire further. You’re also welcome to create a community forum thread as R@DocSupport suggested.
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Mitchell Simmons 7 months ago in reply to R@DocSupport
I did that, but my Device Group isn't showing up. Used to be very simple until the Android OS went above 10.0, kind of a bummer. iOS still works with the wizard, but the latest Androids won't.
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R@DocSupport 7 months ago
Hi Mitchell Simmons,

You can find the up-to-date instructions here:
- https://docs.sophos.com/central/Mobile/help/en-us/AdminHelp/EnrollDevices/ManagementModes/index.html
- https://docs.sophos.com/central/Mobile/help/en-us/AdminHelp/EnrollDevices/EnrollmentMethods/index.html
If you still encounter issues, I would recommend posting on the following forum: https://community.sophos.com/sophos-mobile/f/discussions

Hope that helps,
Rémi
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