Is there a description of how to install a replacement appliance in an XG cluster

There are nice articles and documentation about how to setup HA and transfer licenses etcetera, but what I'm missing is an explanation of how to handle when a replacement for an RMA'd appliance comes in, when the replaced machine had the subscription carrying serial number and when it was the subscription-less one in Active/Passive, and what to do in an Active/Active cluster.

j0hnV

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DominicRemigio over 3 years ago

Hello,

We already have the following Documentation and KBs about this.

How to transfer a license (includes information on transferring the license and restoring the HA configuration using the replacement device)

https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/haStartupHelp/learningContent/HowToTransferLicense.html

Sophos Firewall: Disaster recovery

https://support.sophos.com/support/s/article/KB-000038527

Sophos Firewall: Licensing guide

https://support.sophos.com/support/s/article/KB-000038005

Sophos Firewall: License transfer after RMA

https://support.sophos.com/support/s/article/KB-000036815

Thank you.
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DominicRemigio over 3 years ago

Hello,

We already have the following Documentation and KBs about this.

How to transfer a license (includes information on transferring the license and restoring the HA configuration using the replacement device)

https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/haStartupHelp/learningContent/HowToTransferLicense.html

Sophos Firewall: Disaster recovery

https://support.sophos.com/support/s/article/KB-000038527

Sophos Firewall: Licensing guide

https://support.sophos.com/support/s/article/KB-000038005

Sophos Firewall: License transfer after RMA

https://support.sophos.com/support/s/article/KB-000036815

Thank you.
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