Hi,
this doc https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/DEGroupPolicySettings.html and our pre-boot screen shows
Don’t have your recovery key? Contact your IT Helpdesk or go to your Self Service Portal:
but the shortened link is not working.
the regular link appears ok. https://central.sophos.com/manage/self-service
Hi Charles Kulins,
I tried to access the shortened link and didn't have any issues. A colleague also tried and could access the link.
Can you please give us more information about what happens when you try and access the link?
What do you see when you try and access the link?
Thanks,
L@DocSupport
Senior Technical Writer | Documentation
See our online help here: https://secure2.sophos.com/en-us/support/documentation.aspx
Hi Charles Kulins,
I tried to access the shortened link and didn't have any issues. A colleague also tried and could access the link.
Can you please give us more information about what happens when you try and access the link?
What do you see when you try and access the link?
Thanks,
L@DocSupport
Senior Technical Writer | Documentation
See our online help here: https://secure2.sophos.com/en-us/support/documentation.aspx
I get this on the short URL
and now the regular URL results in
If the problem continues, contact the site owner.
I have tried different browsers.
Going to have other members of our team try from different locations.
