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Phish Threat - Emails pending

I've enrolled everyone in a group and set up a program, however emails do not seem to be going, I have set 100% of them to go out over the course of an hour but no sign of them changing from 'Pending' I have tried changing the time to line up with mountain standard time as I cannot seem to change from this in settings.

Test emails are coming through perfectly.

Any advice? Thanks in advance.

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0 Jeff Morris over 7 years ago

Hey folks,

Has there been any movement on this one? I just set up a campaign last Friday and never received the test email nor the scheduled email from the campaign, itself.

Thanks

-Jeff
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0 Ashley Steed over 7 years ago in reply to Jeff Morris

Hi Jeff,

With regards to my own issue there is actually a 'Start Campaign' button that I had managed to totally miss. Unsurprisingly after clicking this, things began to happen!

If you have not received the test emails you may need to do some whitelisting as per the Sophos instructions.
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0 Jeff Morris over 7 years ago in reply to Ashley Steed

Thanks, Ashley. I thought I had clicked that but I may have ended it without knowing that's what I was doing. I just started it up again and I'll see what happens at the appropriate time of launch.

Thanks for such a prompt rely.

-Jeff Morris
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0 Jeff Morris over 7 years ago in reply to Ashley Steed

Thanks, Ashley. I thought I had clicked that but I may have ended it without knowing that's what I was doing. I just started it up again and I'll see what happens at the appropriate time of launch.

Thanks for such a prompt rely.

-Jeff Morris
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