This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Phish Threat - Emails pending

I've enrolled everyone in a group and set up a program, however emails do not seem to be going, I have set 100% of them to go out over the course of an hour but no sign of them changing from 'Pending' I have tried changing the time to line up with mountain standard time as I cannot seem to change from this in settings.

Test emails are coming through perfectly.

Any advice? Thanks in advance.

This thread was automatically locked due to age.

Parents

0 Jeff Morris over 7 years ago

Hey folks,

Has there been any movement on this one? I just set up a campaign last Friday and never received the test email nor the scheduled email from the campaign, itself.

Thanks

-Jeff
Cancel
Vote Up 0 Vote Down

Cancel
0 Ashley Steed over 7 years ago in reply to Jeff Morris

Hi Jeff,

With regards to my own issue there is actually a 'Start Campaign' button that I had managed to totally miss. Unsurprisingly after clicking this, things began to happen!

If you have not received the test emails you may need to do some whitelisting as per the Sophos instructions.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Ashley Steed over 7 years ago in reply to Jeff Morris

Hi Jeff,

With regards to my own issue there is actually a 'Start Campaign' button that I had managed to totally miss. Unsurprisingly after clicking this, things began to happen!

If you have not received the test emails you may need to do some whitelisting as per the Sophos instructions.
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 Jeff Morris over 7 years ago in reply to Ashley Steed

Thanks, Ashley. I thought I had clicked that but I may have ended it without knowing that's what I was doing. I just started it up again and I'll see what happens at the appropriate time of launch.

Thanks for such a prompt rely.

-Jeff Morris
Cancel
Vote Up 0 Vote Down

Cancel