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Phishing Outlook Addin runs forever

Hi,

I am currently testing the Sophos Outlook Addin for reporting potentially dangerous mails. When I try to report a phishing campaign mail then this mail gets recognized as an sophos fake phishing mail and it shows an appropriate prompt in outlook.

But when I try to report any other mail that hasn't to do with a phishing campaign than the addin 'rotates' forever after I click yes in the prompt for reporting. Do we have to set a firewall rule for that? I use Outlook Microsoft 365 Apps for Business. When I try to close Outlook I get a promt with a warning that Add-Ins are still running.

Best regards



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Parents Reply
  • Hi Kushal,

    thanks for your answer. Unfortunately that didnt helped. It works neither in Outlook nor in Outlook OWA. Same behaviour. Ive seen that we are using Microsoft Exchange Server 2016 on-premise. Could this cause such problems?

    Best regards

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