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Phish Threat Training Question

Gary Hanold

Can you change the way that the users access the training? It seems counterproductive to have them "click on a link in an email" to access the training when they arrived at the training by failing the test by "clicking on a link in an email".



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  • +1

     I agree, sending an email for training in something you failed at in an email creates to much tension, they can simply tell their boss they thought it was another test so they ignored the email.  It just taints the goal of getting staff trained and adds stress for IT.

     

    However couldn't this also be tied into the Sophos app running in the task bar on the computer, you could have the normal status and events section but also a training section.  The training section could display all available training IT wants out there, this could be training that users are required to take due to opening a phish threat email as well as optional ones they may want to take to be proactive.  Give them a chance to take the training before opening the email, this was we would know if the training is even successful or not. 

    There could even be a required training and optional training section, users could enter their email to keep track of who has taken what but also this could give them a score in terms of points on how much training they have taken and create a little competition in the office, basically take the training and put a positive spin on it by getting the staff more involved in a voluntary basis and have the chance to know what to look for before you try to trick them, this might alleviate a lot of the tension between Phish Threat and office staff. 

    Just a thought...................

Reply
  • +1

     I agree, sending an email for training in something you failed at in an email creates to much tension, they can simply tell their boss they thought it was another test so they ignored the email.  It just taints the goal of getting staff trained and adds stress for IT.

     

    However couldn't this also be tied into the Sophos app running in the task bar on the computer, you could have the normal status and events section but also a training section.  The training section could display all available training IT wants out there, this could be training that users are required to take due to opening a phish threat email as well as optional ones they may want to take to be proactive.  Give them a chance to take the training before opening the email, this was we would know if the training is even successful or not. 

    There could even be a required training and optional training section, users could enter their email to keep track of who has taken what but also this could give them a score in terms of points on how much training they have taken and create a little competition in the office, basically take the training and put a positive spin on it by getting the staff more involved in a voluntary basis and have the chance to know what to look for before you try to trick them, this might alleviate a lot of the tension between Phish Threat and office staff. 

    Just a thought...................

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