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Opened mails are reported incorrectly

I just sent a small test campaign to 3 of my colleagues to test the reporting of the tool. It shows that all 3 mails were sent but only 1 of them opened the mail and clicked the link. When I checked with my colleagues they all said they opened the mail but only 1 of them clicked the link. After this I have created several other campaigns to further test this behaviour and I have noticed that in all cases where the user opens the mail and clicks the link it is reported correctly. But when a user only opens the mail it is reported as mail sent but not opened.


Is anyone else experiencing this issue as well or is there something I am missing in the campaign settings?

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