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User List - Bulk Update Email Address

All,

Using v.1 We're about to go through a domain change. Thus our emails address will change. Is there a way to bulk update the email address change for all users listed in the user list?

 

Or will uploading a CSV and updating the current user list be enough?  I want to keep historic campaign data.

 

Thanks

 

Andrew



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  • Hey  

    You can bulk update by uploading a .CSV file via People > Upload Emails. Ensure to follow the CSV File Instructions for the correct format.

    In order to keep your historic campaign data, you would have to select "Update Current List" as this will only update the current list of email addresses. Email addresses not included in your .CSV file will still remain (your old email addresses).

    Selecting "Replace Current List" will remove all existing email addresses and replace them with the uploaded .CSV list, potentially removing the historic campaign data.

    Regards,


    Florentino
    Director, Global Community & Digital Support

    Are you a Sophos Partner? | Product Documentation@SophosSupport | Sign up for SMS Alerts
    If a post solves your question, please use the 'Verify Answer' button.
    The Award-winning Home of Sophos Support Videos! - Visit Sophos Techvids
Reply
  • Hey  

    You can bulk update by uploading a .CSV file via People > Upload Emails. Ensure to follow the CSV File Instructions for the correct format.

    In order to keep your historic campaign data, you would have to select "Update Current List" as this will only update the current list of email addresses. Email addresses not included in your .CSV file will still remain (your old email addresses).

    Selecting "Replace Current List" will remove all existing email addresses and replace them with the uploaded .CSV list, potentially removing the historic campaign data.

    Regards,


    Florentino
    Director, Global Community & Digital Support

    Are you a Sophos Partner? | Product Documentation@SophosSupport | Sign up for SMS Alerts
    If a post solves your question, please use the 'Verify Answer' button.
    The Award-winning Home of Sophos Support Videos! - Visit Sophos Techvids
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