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Cant migrate machine with Cloud Migration Tool SC:FailedInstallation:131

Hi Guys

Can anyone please advise why i would be getting this error when trying to migrate a compliant machine?

SC:FailedInstallation:131

Name
Domain/workgroup
DNS name
Description {SC:FailedInstallation:131}
Errors Installation failed
Last message time 6/14/2017 9:24 AM
Last logged on user
IPv4 Address
Operating system Windows 7
Service pack Service Pack 1
Group TMG\.Migration
Active features AutoUpdate,
Anti-virus and HIPS
SAV version 10.6.4 VE3.67.3
AD synced with auto-protection No
Server roles
Primary update location \\XXXXXX\SophosUpdate\CIDs\S000\SAVSCFXP\

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0 QC over 7 years ago

Hello nathan jones,

error 131 is neither in the article suggested in the Troubleshooting chapter (19) of the MT Help nor in the Central Installer Return Codes, though the latter suggests it's related to MCS or RMS. You'd have to check the Bootstrap and perhaps the MCS logs on the endpoint.

Christian
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0 QC over 7 years ago

Hello nathan jones,

error 131 is neither in the article suggested in the Troubleshooting chapter (19) of the MT Help nor in the Central Installer Return Codes, though the latter suggests it's related to MCS or RMS. You'd have to check the Bootstrap and perhaps the MCS logs on the endpoint.

Christian
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