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[Resolved] Migration server to server 5.5.0 build failed

C Bo

Hello,

I tried to migrate my Sophos Enterprise Console, but when I want backup the new server I have issues.

I use this documentation, page 15: https://docs.sophos.com/esg/enterprise-console/5-5/help/en-us/PDF/sec_55_mgeng.pdf

Logs: (sorry it's in French)

c:\Program Files (x86)\Sophos\Enterprise Console>DataBackupRestore.exe -Action=backup
Microsoft (R) Build Engine, version 4.7.3190.0
[Microsoft .NET Framework, Version 4.0.30319.42000]
Copyright (C) Microsoft Corporation. Tous droits réservés.

La génération a démarré 28/04/2021 17:23:47.

c:\Program Files (x86)\Sophos\Enterprise Console>sqlcmd -E -S "(local)\SOPHOS" -b -Q "BACKUP DATABASE SOPHOSPATCH52 TO DISK = 'C:\ProgramData\Sophos\TempData\SOPHOSPATCH52.bak'"
Processed 358040 pages for database 'SOPHOSPATCH52', file 'SOPHOSPATCH52' on file 1.
Processed 5 pages for database 'SOPHOSPATCH52', file 'SOPHOSPATCH52_log' on file 1.
BACKUP DATABASE successfully processed 358045 pages in 53.007 seconds (52.770 MB/sec).
Succeeded
Copy file C:\ProgramData\Sophos\TempData\SOPHOSPATCH52.bak successful.
Backup successfully for registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\Patch
Backup successfully for registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos\EE\Patch

c:\Program Files (x86)\Sophos\Enterprise Console>sqlcmd -E -S "(local)\SOPHOS" -b -Q "BACKUP DATABASE SOPHOS550 TO DISK = 'C:\ProgramData\Sophos\TempData\SOPHOS550.bak'"
Processed 12664 pages for database 'SOPHOS550', file 'SOPHOS550' on file 1.
Processed 4 pages for database 'SOPHOS550', file 'SOPHOS550_log' on file 1.
BACKUP DATABASE successfully processed 12668 pages in 2.943 seconds (33.626 MB/sec).
Succeeded
Copy file C:\ProgramData\Sophos\TempData\SOPHOS550.bak successful.
Backup successfully for registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos\Certification Manager
Backup successfully for registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos\EE\Management Tools
Backup successfully for registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\ManagementServer
Backup successfully for registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos\EE\Sophos Enterprise Console
La récupération de la fabrique de classes COM pour le composant avec le CLSID {2C5339F1-B8D3-4D40-9245-E68E0F8C6380} a échoué en raison de l'erreur suivante : 80080005 Échec de l'exécution du serveur (Exception de HRESULT : 0x80080005 (CO_E_SERVER_EXEC_FAILURE)).

ÉCHEC de la build.

Temps écoulé 00:03:03.71
Process 'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\msbuild.exe "c:\Program Files (x86)\Sophos\Enterprise Console"\BackupRestore.proj /t:backup /clp:NoSummary /p:SubSystem=all;DataSourceType=all;ExcludeDB=False;LocationSpecific=False;SlientMode=False;DBServerInstance=' returned Error 1

I already looking on forum, but nothing works.

Can you help me please ?

Thank you



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Parents Reply
  • 0 in reply to QC

    Thank you QC it works !

    Just one more thing, I finished the documentation, but my client continue to looking for update in my old server. But I already change my policy to update to the new server. I already do everything the documentation said. Do you have an idea ?

    I restart the server, and now all computers are shown disconnected.

Children
  • 0 in reply to C Bo

    Hello C Bo,

    did you change the updating policy on the old server? Apart from updating the endpoints must be told to communicate with the new server.
    The Migration Guide tells you to reprotect the endpoints.Another option is described here. If you reused the certificates you could configure the CID (I'll dis regard this for the moment). Last but not least if you no longer need the old server you can simply add the old server's name as alias for the new in DNS - would work.

    Christian

  • 0 in reply to QC

    Hello QC,

    Thank you for your help. I change the policy update on the old server, and create the script.

    Its seems work. I wait 1 or 2 day, and I close the case if it's good.

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