Palo Alto Terminal Server Agent and Sophos

Hi Rihab Chebbah1

Would you please provide more details about the issue you are facing? We will need to find out the exact component causing the issue, please follow the steps listed in this basic troubleshooting.

Hello Shweta,

I saw sometimes this error:

the backing-file for the real-time session "SophosSecurityEventSession" has reached its maximum size. As a result, new events will not be logged to this session until space becomes available.

do you know may be what this error is about?

Thank you

Hi Rihab Chebbah1

In certain scenarios, excessive "SAVonAccess" error could contribute to sophossecurityeventsession events reaching its limit. I would suggest you check the exact component causing the issue here.