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Sophos Console server not updated

Pravin Ghadigaonkar1

We have on premises Sophos Endpoint server. Total user more than 2000. We are facing problem regarding Sophos server not updated. Kindly guide regarding this issue.



This thread was automatically locked due to age.
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  • 0

    Hello Pravin Ghadigaonkar,

    could you give some more details what Sophos server not updated is? What is not updated, where do you see this? Please provide a screenshot if possible.

    Christian

  • 0 in reply to QC

    computer details attached here..

    Computer name SOPHOS
    Computer description
    Operating system Windows Server 2012 R2
    Service pack
    Domain/workgroup ABHYUDAYA
    IP address 192.168.131.35
    Time of last binary update 9/17/2020 10:33:37 AM
    Time of last protection data update 9/17/2020 10:33:37 AM

    Software subscriptions status Software subscriptionMaintained in Last successful downloadError codeError description
    Recommended \\SOPHOS\SophosUpdate9/17/2020 9:15:50 AM00000004 Unable to write the updates to the destination
    Recommended \\192.168.131.35\SophosUpdate9/17/2020 9:16:07 AM00000004 Unable to write the updates to the destination

    Outstanding alerts and errors

    Update manager status Date/time Code Description
    9/18/2020 1:56:18 PM 80040401 Software update failed.
    9/18/2020 1:56:15 PM 80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:56:14 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:21:54 PM 80040404 Threat detection data update failed.

    History

    Update manager status Date/time Code Description
    9/18/2020 1:56:18 PM 80040401 Software update failed.
    9/18/2020 1:56:15 PM 80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:56:14 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:45:56 PM 80040401 Software update failed.
    9/18/2020 1:45:53 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:35:33 PM 80040401 Software update failed.
    9/18/2020 1:35:29 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:25:09 PM 80040401 Software update failed.
    9/18/2020 1:25:06 PM 80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:25:05 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:21:54 PM 80040404 Threat detection data update failed.
    9/18/2020 1:21:51 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:14:45 PM 80040401 Software update failed.
    9/18/2020 1:14:42 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:04:20 PM 80040401 Software update failed.
    9/18/2020 1:04:17 PM 80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:04:16 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:53:55 PM80040401 Software update failed.
    9/18/2020 12:53:53 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:43:40 PM80040401 Software update failed.
    9/18/2020 12:43:37 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:33:15 PM80040401 Software update failed.
    9/18/2020 12:33:12 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:30:32 PM80040401 Software update failed.
    9/18/2020 12:29:46 PM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:29:40 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:22:50 PM80040401 Software update failed.
    9/18/2020 12:22:47 PM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:22:46 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:19:35 PM80040404 Threat detection data update failed.
    9/18/2020 12:19:32 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:16:59 PM80040401 Software update failed.
    9/18/2020 12:15:00 PM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:14:42 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:02:00 PM80040401 Software update failed.
    9/18/2020 12:01:57 PM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:01:56 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:51:29 AM80040401 Software update failed.
    9/18/2020 11:51:28 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:51:27 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:47:24 AM80040401 Software update failed.
    9/18/2020 11:47:20 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:47:19 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:41:37 AM80040401 Software update failed.
    9/18/2020 11:41:33 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:36:41 AM80040404 Threat detection data update failed.
    9/18/2020 11:36:39 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:36:15 AM80040401 Software update failed.
    9/18/2020 11:35:44 AM80040401 Software update failed.
    9/18/2020 11:31:50 AM80040401 Software update failed.
    9/18/2020 11:31:48 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:31:47 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:30:02 AM80040401 Software update failed.
    9/18/2020 11:29:57 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:29:56 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:21:24 AM80040401 Software update failed.
    9/18/2020 11:21:21 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:11:03 AM80040401 Software update failed.
    9/18/2020 11:11:02 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:11:01 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:08:13 AM80040401 Software update failed.
    9/18/2020 11:08:10 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:08:09 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:06:53 AM80040401 Software update failed.
    9/18/2020 11:06:48 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:06:47 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:05:35 AM80040401 Software update failed.
    9/18/2020 11:05:29 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:01:05 AM80040401 Software update failed.
    9/18/2020 11:01:02 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:01:01 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 10:55:53 AM80040401 Software update failed.
    9/18/2020 10:55:50 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 10:16:17 AM80040404 Threat detection data update failed.
    9/17/2020 10:56:58 AM80040401 Software update failed.
    9/17/2020 10:56:08 AM80040401 Software update failed.
    9/17/2020 10:55:15 AM80040401 Software update failed.
    9/17/2020 10:50:54 AM80040401 Software update failed.
    9/17/2020 10:42:41 AM80040401 Software update failed.
    9/17/2020 10:39:30 AM80040401 Software update failed.
    9/15/2020 12:42:41 PM80040401 Software update failed.
    9/15/2020 11:45:22 AM80040401 Software update failed.
    9/15/2020 11:44:31 AM80040401 Software update failed.
    9/13/2020 6:00:10 AM 80040401 Software update failed.
    9/13/2020 5:54:30 AM 80040401 Software update failed.
    9/12/2020 6:34:13 PM 80040401 Software update failed.
    9/12/2020 6:27:01 PM 80040401 Software update failed.
    9/10/2020 2:36:29 PM 80040401 Software update failed.
    9/7/2020 12:48:36 PM 80040404 Threat detection data update failed.
    9/7/2020 12:46:47 PM 80040401 Software update failed.
    9/7/2020 12:36:21 PM 80040401 Software update failed.
    9/7/2020 12:26:00 PM 80040401 Software update failed.
    9/7/2020 12:15:37 PM 80040401 Software update failed.
    9/7/2020 12:05:12 PM 80040401 Software update failed.
    9/7/2020 11:54:49 AM 80040401 Software update failed.
    9/7/2020 11:46:16 AM 80040404 Threat detection data update failed.
    9/7/2020 11:45:20 AM 80040401 Software update failed.

Reply
  • 0 in reply to QC

    computer details attached here..

    Computer name SOPHOS
    Computer description
    Operating system Windows Server 2012 R2
    Service pack
    Domain/workgroup ABHYUDAYA
    IP address 192.168.131.35
    Time of last binary update 9/17/2020 10:33:37 AM
    Time of last protection data update 9/17/2020 10:33:37 AM

    Software subscriptions status Software subscriptionMaintained in Last successful downloadError codeError description
    Recommended \\SOPHOS\SophosUpdate9/17/2020 9:15:50 AM00000004 Unable to write the updates to the destination
    Recommended \\192.168.131.35\SophosUpdate9/17/2020 9:16:07 AM00000004 Unable to write the updates to the destination

    Outstanding alerts and errors

    Update manager status Date/time Code Description
    9/18/2020 1:56:18 PM 80040401 Software update failed.
    9/18/2020 1:56:15 PM 80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:56:14 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:21:54 PM 80040404 Threat detection data update failed.

    History

    Update manager status Date/time Code Description
    9/18/2020 1:56:18 PM 80040401 Software update failed.
    9/18/2020 1:56:15 PM 80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:56:14 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:45:56 PM 80040401 Software update failed.
    9/18/2020 1:45:53 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:35:33 PM 80040401 Software update failed.
    9/18/2020 1:35:29 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:25:09 PM 80040401 Software update failed.
    9/18/2020 1:25:06 PM 80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:25:05 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:21:54 PM 80040404 Threat detection data update failed.
    9/18/2020 1:21:51 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:14:45 PM 80040401 Software update failed.
    9/18/2020 1:14:42 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:04:20 PM 80040401 Software update failed.
    9/18/2020 1:04:17 PM 80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 1:04:16 PM 80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:53:55 PM80040401 Software update failed.
    9/18/2020 12:53:53 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:43:40 PM80040401 Software update failed.
    9/18/2020 12:43:37 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:33:15 PM80040401 Software update failed.
    9/18/2020 12:33:12 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:30:32 PM80040401 Software update failed.
    9/18/2020 12:29:46 PM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:29:40 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:22:50 PM80040401 Software update failed.
    9/18/2020 12:22:47 PM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:22:46 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:19:35 PM80040404 Threat detection data update failed.
    9/18/2020 12:19:32 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:16:59 PM80040401 Software update failed.
    9/18/2020 12:15:00 PM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:14:42 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:02:00 PM80040401 Software update failed.
    9/18/2020 12:01:57 PM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 12:01:56 PM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:51:29 AM80040401 Software update failed.
    9/18/2020 11:51:28 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:51:27 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:47:24 AM80040401 Software update failed.
    9/18/2020 11:47:20 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:47:19 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:41:37 AM80040401 Software update failed.
    9/18/2020 11:41:33 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:36:41 AM80040404 Threat detection data update failed.
    9/18/2020 11:36:39 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:36:15 AM80040401 Software update failed.
    9/18/2020 11:35:44 AM80040401 Software update failed.
    9/18/2020 11:31:50 AM80040401 Software update failed.
    9/18/2020 11:31:48 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:31:47 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:30:02 AM80040401 Software update failed.
    9/18/2020 11:29:57 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:29:56 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:21:24 AM80040401 Software update failed.
    9/18/2020 11:21:21 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:11:03 AM80040401 Software update failed.
    9/18/2020 11:11:02 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:11:01 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:08:13 AM80040401 Software update failed.
    9/18/2020 11:08:10 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:08:09 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:06:53 AM80040401 Software update failed.
    9/18/2020 11:06:48 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:06:47 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:05:35 AM80040401 Software update failed.
    9/18/2020 11:05:29 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:01:05 AM80040401 Software update failed.
    9/18/2020 11:01:02 AM80040408 Unable to write to distribution location \\192.168.131.35\SophosUpdate for subscription 'Recommended'.
    9/18/2020 11:01:01 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 10:55:53 AM80040401 Software update failed.
    9/18/2020 10:55:50 AM80040408 Unable to write to distribution location \\SOPHOS\SophosUpdate for subscription 'Recommended'.
    9/18/2020 10:16:17 AM80040404 Threat detection data update failed.
    9/17/2020 10:56:58 AM80040401 Software update failed.
    9/17/2020 10:56:08 AM80040401 Software update failed.
    9/17/2020 10:55:15 AM80040401 Software update failed.
    9/17/2020 10:50:54 AM80040401 Software update failed.
    9/17/2020 10:42:41 AM80040401 Software update failed.
    9/17/2020 10:39:30 AM80040401 Software update failed.
    9/15/2020 12:42:41 PM80040401 Software update failed.
    9/15/2020 11:45:22 AM80040401 Software update failed.
    9/15/2020 11:44:31 AM80040401 Software update failed.
    9/13/2020 6:00:10 AM 80040401 Software update failed.
    9/13/2020 5:54:30 AM 80040401 Software update failed.
    9/12/2020 6:34:13 PM 80040401 Software update failed.
    9/12/2020 6:27:01 PM 80040401 Software update failed.
    9/10/2020 2:36:29 PM 80040401 Software update failed.
    9/7/2020 12:48:36 PM 80040404 Threat detection data update failed.
    9/7/2020 12:46:47 PM 80040401 Software update failed.
    9/7/2020 12:36:21 PM 80040401 Software update failed.
    9/7/2020 12:26:00 PM 80040401 Software update failed.
    9/7/2020 12:15:37 PM 80040401 Software update failed.
    9/7/2020 12:05:12 PM 80040401 Software update failed.
    9/7/2020 11:54:49 AM 80040401 Software update failed.
    9/7/2020 11:46:16 AM 80040404 Threat detection data update failed.
    9/7/2020 11:45:20 AM 80040401 Software update failed.

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