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Sophos Upgrade from 5.5.0 to 5.5.2

Accounts Payable1

Hi,

I have recently upgraded from the Sophos Enterprise Console 5.5.0 to 5.5.2 and I got an error Unable to install Sophos Credential Store Service and failed to upgrade to 5.5.2.

The SEC 5.5.0 is still there. The Under Programs and Features I find the Sophos Management Console and Sophos Management Server are still with version 5.5.0.

Could you please let me know how to fix this error and what I will do next to complete an upgrade to 5.5.2

Your assistance on this request would be extremely appreciated.

Thank you.

Kind regards,

T Doan

 



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  • 0 in reply to moosey

    Hi Moosey,

    Thank you for your response.

    I used Domain Control to install (i.e: Domain Name\Administrator). Because I am working from home, so I used remote desktop to log in to our server to upgrade. Do you think there is any problems with this?

    Thank you and look forward to your response.

    Regards

    T Doan (Accounts Payable1)

     

     

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