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Installing Sophos endpoint on MAC OS 10.13 High Sierra

Kandarp Desai1

Hi Guys,

I have a query regarding installing Sophos endpoint on MAC OS 10.13. What I have managed up till now is to get the Mac to reflect in the Enterprise Console by copying two files ( Sophos installer and Sophos components to the mac desktop ) and then proceeding with executing the sophos installer.

After this I transferred it from unassigned to a Mac group in the console. There are now 2 problems i am getting:

1) The installation fails ( but still reflects in the console ). 

2) The enterprise console entry shows an error 00000006e - updating fails because no updating source has been defined.

 

I contacted the sophos support and they gave me a link where it states that after installation you have to click allow in security settings. 

But even after this i am getting these issues. Am i missing a step somewhere ?



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  • 0 in reply to Kandarp Desai1

    Hello Kandarp Desai1,

    does it show the correct update location(s) - Endpoints view, tab Update Details - in the console (or any location at all). And is apparently "appears" in the console but shows an installation error - what is the status on the Mac?

    Christian

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