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Console reporting inconsistant update information

SFuller

We've been running on Enterprise Console 4.0 since November and been experiencing an inconsistency in the dashboard icon and the server update status. The Server reports updated, the desktops report updated, but he dashboard icon for 'Updates' reports the updates are 'stuck' at November 20th, 2009 at approximately 10:30am  - 1924 hours stale.

Its not really a huge deal as the updates are in fact flowing, but I can't use the dashboard alert functionality.

Anyone know what exactly the icon is checking?

I've had a case open with Sophos Support for 2 months now, and my rep doesn't understand what is going on either.

:1192


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    Turns out that the old EMLibrary server was protected with new AV - possibly before a full uninstall.

    Deleting the host from the console resulted in a message that 'One or more of the selected computers hold Sophos "libraries"...' after proceeding, it removed the extraneous entry from the EMLibraryServers table in the database.

    :1318
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  • 0

    Turns out that the old EMLibrary server was protected with new AV - possibly before a full uninstall.

    Deleting the host from the console resulted in a message that 'One or more of the selected computers hold Sophos "libraries"...' after proceeding, it removed the extraneous entry from the EMLibraryServers table in the database.

    :1318
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