Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 7 replies
  • Subscribers 1 subscriber
  • Views 5879 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Update Manager - errors 8004040x

avivacz

Hello,

can you help me with updates? After new installation SEC4 I can't update IDE on workstations because an Update Manager gives me error messages:

Software subscriptions status      
 
Software subscription       Maintained in       Last successful download       Error code       Error description        
Recommended       \\xxxxxxx\SophosUpdate       18.2.2010 16:44:17       00000002       Could not read from the update source location        
 
Outstanding alerts and errors      
 
Update manager status      
Date/time       Code       Description        
2.3.2010 15:43:36       80040404       Threat detection data update failed.         
2.3.2010 15:35:39       80040401       Software update failed.         
2.3.2010 15:35:39       80040406       Delivery failed for software subscription 'Recommended'. Access to the source update location is denied or the location is otherwise unavailable.        
 
User and psw seems alright as I am able to log and download updates manualy.

Thanks, avivacz

:1612


This thread was automatically locked due to age.
Parents
  • 0

    Christian,

    there is part of log... and yes, it's on both servers...

    2010-03-03 00:10:00 : Package synchronisation started.
    2010-03-03 00:10:00 : Cmd-ALL << [I1012][6a253babe3955da8b2c2befba5248953x000.dat] Starting to synchronise file '6a253babe3955da8b2c2befba5248953x000.dat'...
    2010-03-03 00:10:00 : Error during package synchronisation: Checksum error: 6a253babe3955da8b2c2befba5248953
    2010-03-03 00:10:00 : Cmd-ALL << [E401E][7381C59E-B205-422E-9838-3D6C21425867][Checksum error: 6a253babe3955da8b2c2befba5248953][RECOMMENDED][SOPHOS] Supplement synchronization operation failed when synchronizing payload '7381C59E-B205-422E-9838-3D6C21425867' because of a checksum error. Details: Checksum error: 6a253babe3955da8b2c2befba5248953
    2010-03-03 00:10:00 : Cmd-ALL << [E401E][7381C59E-B205-422E-9838-3D6C21425867][Checksum error: 6a253babe3955da8b2c2befba5248953][RECOMMENDED][SOPHOS] Supplement synchronization operation failed when synchronizing payload '7381C59E-B205-422E-9838-3D6C21425867' because of a checksum error. Details: Checksum error: 6a253babe3955da8b2c2befba5248953
    2010-03-03 00:10:00 : Cmd-ALL << [E403C][F26F7EC0-1302-4DA7-8B6B-A5383051D41A][Not attempted.][RECOMMENDED][SOPHOS] Supplements for payload 'F26F7EC0-1302-4DA7-8B6B-A5383051D41A' could not be synchronised because the synchronise operation failed due to an earlier error.
    2010-03-03 00:10:00 : Cmd-ALL << [E403C][7D48A012-0C64-4F21-BA27-A9CEDF442749][Not attempted.][0.0.0][SOPHOS] Supplements for payload '7D48A012-0C64-4F21-BA27-A9CEDF442749' could not be synchronised because the synchronise operation failed due to an earlier error.
    2010-03-03 00:10:00 : Cmd-ALL << [E403C][A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1][Not attempted.][RECOMMENDED][SOPHOS] Supplements for payload 'A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1' could not be synchronised because the synchronise operation failed due to an earlier error.
    2010-03-03 00:10:00 : Cmd-ALL << [E400D][ActionSyncSupplements][DispatcherSupplements-2010-03-02T23-09-54-187] Action 'ActionSyncSupplements' with caller 'DispatcherSupplements-2010-03-02T23-09-54-187' failed!

    and so on.... :-)

    And I don't have cidaemon running...

    OK enough digging, I'm calling support. Thanks anyway :-)

    avivacz

    :1633
Reply
  • 0

    Christian,

    there is part of log... and yes, it's on both servers...

    2010-03-03 00:10:00 : Package synchronisation started.
    2010-03-03 00:10:00 : Cmd-ALL << [I1012][6a253babe3955da8b2c2befba5248953x000.dat] Starting to synchronise file '6a253babe3955da8b2c2befba5248953x000.dat'...
    2010-03-03 00:10:00 : Error during package synchronisation: Checksum error: 6a253babe3955da8b2c2befba5248953
    2010-03-03 00:10:00 : Cmd-ALL << [E401E][7381C59E-B205-422E-9838-3D6C21425867][Checksum error: 6a253babe3955da8b2c2befba5248953][RECOMMENDED][SOPHOS] Supplement synchronization operation failed when synchronizing payload '7381C59E-B205-422E-9838-3D6C21425867' because of a checksum error. Details: Checksum error: 6a253babe3955da8b2c2befba5248953
    2010-03-03 00:10:00 : Cmd-ALL << [E401E][7381C59E-B205-422E-9838-3D6C21425867][Checksum error: 6a253babe3955da8b2c2befba5248953][RECOMMENDED][SOPHOS] Supplement synchronization operation failed when synchronizing payload '7381C59E-B205-422E-9838-3D6C21425867' because of a checksum error. Details: Checksum error: 6a253babe3955da8b2c2befba5248953
    2010-03-03 00:10:00 : Cmd-ALL << [E403C][F26F7EC0-1302-4DA7-8B6B-A5383051D41A][Not attempted.][RECOMMENDED][SOPHOS] Supplements for payload 'F26F7EC0-1302-4DA7-8B6B-A5383051D41A' could not be synchronised because the synchronise operation failed due to an earlier error.
    2010-03-03 00:10:00 : Cmd-ALL << [E403C][7D48A012-0C64-4F21-BA27-A9CEDF442749][Not attempted.][0.0.0][SOPHOS] Supplements for payload '7D48A012-0C64-4F21-BA27-A9CEDF442749' could not be synchronised because the synchronise operation failed due to an earlier error.
    2010-03-03 00:10:00 : Cmd-ALL << [E403C][A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1][Not attempted.][RECOMMENDED][SOPHOS] Supplements for payload 'A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1' could not be synchronised because the synchronise operation failed due to an earlier error.
    2010-03-03 00:10:00 : Cmd-ALL << [E400D][ActionSyncSupplements][DispatcherSupplements-2010-03-02T23-09-54-187] Action 'ActionSyncSupplements' with caller 'DispatcherSupplements-2010-03-02T23-09-54-187' failed!

    and so on.... :-)

    And I don't have cidaemon running...

    OK enough digging, I'm calling support. Thanks anyway :-)

    avivacz

    :1633
Children
No Data
Unfiltered HTML